EFFECTIVE CONFLICT MANAGEMENT

‘Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation, and growth–or rage, fear, shame, entrapment, and resistance. The choice is not up to our opponents, but to us, and our willingness to face and work through them.’ – Kenneth Cloke and Joan Goldsmith

Objectives

At the end of the workshop, the participant will be able to

Manage emotions during conflict
Will understand the need of working collaboratively toward a win-win resolution
Identify the predominant styles of handling conflict
Connect to the practical application of the concepts discussed

Module Coverage

Who Should Attend ?

Methodology

Duration

Business Communication

Effective Conflict Management

First Time Managers

High Impact Presentation

Interpersonal Skills