EFFECTIVE CONFLICT MANAGEMENT

‘Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation, and growth–or rage, fear, shame, entrapment, and resistance. The choice is not up to our opponents, but to us, and our willingness to face and work through them.’ – Kenneth Cloke and Joan Goldsmith

Objectives

At the end of the workshop, the participant will be able to

  • Manage emotions during conflict
  • Will understand the need of working collaboratively toward a win-win resolution
  • Identify the predominant styles of handling conflict
  • Connect to the practical application of the concepts discussed
Business Communication
Effective Conflict Management
First Time Managers
High Impact Presentation
Interpersonal Skills
 
 
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